1. AI discovery is conducted for a single country and primary language only – Australia.

2. AI reports will produce 6 to 8 customer personas. The client may request one revision, which may affect output.

3. The following AI tools are included in our service:

• Google Gemini 2.5 Flash
• Google Search – AI Overview
• Perplexity AI (Sonar)
• OpenAI (including gpt-5-chat-latest and gpt5-mini)
• Anthropic Claude (Opus 4.5, Sonnet)
• xAI Grok 4
• DeepSeek Chat & DeepSeek Reasoner
  
  

4. Included AI tools may change over time at our discretion.

5. Competitors are selected by AI analysis and cannot be manually altered.

6. AI optimisation services are advisory only. No guarantees are provided regarding rankings, visibility, traffic, or outcomes.

7. AI platforms and models may change or be discontinued without notice.

8. We are not responsible for inaccuracies or outages from third-party tools.

9. AI-generated insights are strategic guidance only.

10. The client remains responsible for decisions made using the report.

11. Reports may be used internally. All methodologies remain our intellectual property.

12. Client-provided information is treated as confidential.

13. AI optimisation does not replace traditional SEO or paid marketing.

14. The client agrees to provide accurate and timely information required for analysis.

15. Payment Terms

AI Discover

• Full payment is required upfront.
• No refunds are available once payment is made.
  
  

AI Influence Packages

• The full program must be completed once commenced.
• Missed payments may pause work until resolved.
  
  

AI Defend

• Initial commitment of three monthly payments.
• Automatically renews quarterly unless cancelled with two weeks’ notice.